how to return items to flexshopper
they still told me i was stuck. Customers can get started leasing with no money out of pocket on most items. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. Check out this quick video to learn more about FlexShopper! And yes they often mess up payments and WILL NOT REVERSE FEES. They did offer NO 90 days as promised but it has to be paid by February 2nd so it was now more like 60 days SAC option. Hello Lynn, we appreciate your business and sorry to hear about the issue you're having. This company does not typically respond to reviews. We are here to help; If the customer has any further questions or concerns, they may contact us via email at ************************************** or call our *************************** at **************. They quadruple price gouge for their inferior items, even gave me a payoff for cheap merchandise ~ because they refused to pick it (NOT honoring their own return policy) and continued to charge me anyway AFTER I PAID IT OFF IN FULL! Web.archive.org There you can see that flexshopper had the same promotion of 90 days SAC option but NO STATES excluded yet. FlexShopper makes every effort to resolve customer inquiries or complaints to the reasonable satisfaction of the customer whenever practical and we apologize for the recent experience. We attempted to reach the consumer, but our attempt were unsuccessful. I had my automatic payments set up thru a checking account I use for these type of things. 1. This company has been nothing but a nightmare because even after settling on an amount of $1,093.45 they sold my account for double the original amount. She was not happy with the settlement amount and made that very clear on the phone. We use dedicated people and clever technology to safeguard our platform. All other terms and conditions of your Lease remain in effect. Check out our Youtube channel or visit us at flexshopper.com. But the main issue is that Flexshopper sold my account without any type of communication. Thank you for your inquiry. For customers who are shopping for new furniture, electronics, home appliances and more, but don't have the cash for a large up-front payment or the credit to finance, lease-to-own can be an option to get them what they need with easy weekly payments and own in one year or less. I will never work with this company again! If at any point you are struggling to make upcoming payments on your account, our dedicated customer service department can sometimes help. I had not even noticed it until a few months went by and I say an email. In NC, the final payment required to purchase the rented goods will be an amount greater than 10% of the Cash Price. Please review all emails from the resolutions area and from this BBB complaint. Message to address your concerns. We appreciate your business and sorry to hear about the issue you are having. So this is where it got even more weird, I was so infuriated I YELLED at them. Instead of gaining interest, customer's easy weekly payments always stay the same. But they will reach out to me at a future date. We encourage the consumer to follow the provided instructions to ensure the prompt closure of their lease agreement and upon return, the customer will not be responsible for lease charges. They owed me 98.22, just imagine doing this to 1/2 of their customers. RUN DONT WALK away from this company. FlexWallet lets you lease to own qualifying merchandise, including electronics, appliances and furniture, from any major retail store with your smartphone. FlexShopper provides a flexible and easy way for you to get the furniture, electronics, appliances and other popular brand name goods with affordable, weekly payments. Never again will I use them. We have reached out to the customer and resolved the customers complaint to their satisfaction. Case in point, I just got off the phone with them. JoAnn you are obviously an idiot and CANNOT read. I emailed them back telling them it had been returned and now the want the receipt showing the tracking number where it was returned. I have even had to file a dispute with my bank to investigate this matter. Sitejabbers sole mission is to increase online transparency for buyers and businesses, Sitejabber has helped over 200M buyers make better purchasing decisions online, Suspicious reviews are flagged by our algorithms, moderators, and community members. 90 same as cash payoff excluding the marketplace customers that reside in Florida, Texas and North Carolina2. In response to the customers complaint, our records showed that on or about 7/22/2022, the customer was in communication with a Billing Manager and customers payment information was removed at the customers request and customer was instructed to call in their outstanding payments. They tried to lie and say that I put it down as a payment method. My payment info is screenshotted to show I have never missed a payment, but screw me I guess Hi James, Thank you for being a valued FlexShopper customer. Why ask me to select monthly or weekly if your going to ignore my selection and just set it up as weekly and let the customer assume their selection is how its going to be done. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. The actual weekly payment may vary depending on how much spending limit you use and will be in your Lease. However, if you rent multiple items at the same time, we reduce the Cash Price (and increase the Cost of Rental) by $50 for the second and each subsequent item you rent. This credit will be applied to the second weekly payment due, provided your first payment clears. This is a HORRIFIC company! Under your Lease, you can: (a) make 52 weekly payments or exercise an Early Purchase Option to acquire Ownership of the rented goods or (b) rent the goods for at least the initial term and then end the lease when you want by making all required payments and returning the goods. HUGE RIPP OFF!!! Accept and digitally sign lease agreement to complete purchase. Then it showed iwas behind again.called in talked to a supervisor. Home How It Works FlexShopper: How It Works. Theft of rental property is a crime in Washington. All Rights Reserved.Terms of UsePrivacy PolicyInvestor Relations. FlexShopper offers easy weekly payments for the top brands you want at I caught them red handed. How do special orders work? Customers can save money and own sooner with early purchase options. They have not contacted me for payment, to say I had a balance or that they never received the item back. I am willing to never purchase from them. Fraudulent company! Anyone can write a Trustpilot review. He listened through all calls and verified that the communication had been off and that communication had been incorrect. FlexShopper makes every effort to resolve customer inquiries or complaints to the reasonable satisfaction of the customer whenever practical we apologize for any inconvenience. Support was fantastic. Helpful (0) Nicholas C. on 2/14/20 Because they are going to get your routing number, and take it from your checking account no matter what. They refused to stop payments and closed my case ! WebHow Does FlexShopper Work? When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. The only place they tell you about having to call to set up monthly payments is buried in the faq section. Changed delivery date for my item then told me it may be backordered but were not notified and could not give me tracking number. (833) 847-3463 Get a $25 Gift Card! Flexshopper has been harassing me to collect on the debt even though we have already explained the situation and contacted the police. Most of the products in our marketplace typically dont require any money down and there are no hidden fees. Placed an order 3 times for pickup from Best Buy. We apologize for the consumers recent experience. They never sent me a paid in full receipt. From Scandinavian Chic to French Cottage, from Contemporary to Rustic, you can find exactly what youre looking for. * Prices and quantities are subject to change On 06/09/22 the customer provided copies of their drivers license, bank account statement and cable/internet bill via email. I had a problem with my dishwasher and when I went into the website to find who to contact for support I see that they were trying to bill me weekly and and were getting nsf fees each week . Or, search for the exact item youre looking for. Called flex shopper for manufacturer info and they was not able to help me. They should be audited by the IRS! 2022 FlexShopper LLC. Add your product feed to the FlexShopper.com marketplace. ***** and I had agreed that during the time period of me not having a job that no automatic payments would be taken from the account. But no contact was made from the ********************* after he left or from anyone to reach out to say what was next on the account. I have sent multiple screenshots showing that I was emailing ***** and reaching back out but got no information until I reached out to the resolutions queue. Finding the perfect item to match you your personal style is a cinch thanks to our incredible inventory. This is your estimated weekly payment if you used your entire spending limit. Flexshopper only collects payments that are due under a Lease Agreement signed by our customers, and we have no knowledge or ability to ascertain the max out limit for a customers card. 2022 FlexShopper, LLC. Thank you for the feedback. 8 Excluding the marketplace customers that reside in Florida, Texas and North Carolina you will own the item(s) and not have to pay any additional amount if you pay the full Cash Price (the Cash Price is the price we charge for a cash sale of the item (or $50 more than the price the merchant you select charges) plus sales taxes and may be higher than the price you would pay if you were to purchase the item(s) directly; if you rent multiple items at the same time, we reduce the Cash Price (and increase the Cost of Rental) by $50 for the second and each subsequent item you rent, which makes it less expensive to purchase the items before the end of the term of the Lease). If you cannot pay, call them and they will tell you how to return the item. I'm ready to change my billing info and give up on them let them come for me for what's owed. They have the item in stock at the store and online. We are here to help; please reach out to FlexShopper to set up a payment arrangement at: 833-591-2893 or email us at Billing@FlexShopper.com. I never received my game console, I reached out to them countless times they refused to stop the transaction from coming out of my account! Your feedback will help us get better at serving our customers. 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. So far I am pleased with the way they have treated me with a couple issues I had. FlexShoppers Top 9 Lease-to-Own Electronics in 2019, First, you complete a quick and easy online. You must be 18 years or older and have a checking account with credible standing. They take money out of my account on 3 different days in one single week, every week! This credit does not apply if you choose to exercise the 90 Days Same as Cash purchase option. 3 Excluding the marketplace customers that reside in Florida, Texas and North Carolina, the Cash Price is the price we charge for a cash sale of the item (or $50 more than the price the merchant you select charges). Back to Top I ordered a recumbent bike from these people I paid it off in full a week or so after ordering two weeks later a payment was taken from my account I called them and they claim that was already scheduled prior to me paying it off today a month later from paying it off in full these people took **** out of my account when I called to ask about this they claim I didnt have that part paid and that would come out every month What?
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