how do i contact paxful
After completing your ID verification, feel free to verify your address as well. No bank? Note: Make sure your wallet/exchange supports USDT transfers. 2. To create a new Paxful account: 1. Verify requests from Paxful with confidence by verifying signatures using your signing secret. Q: When does the gift card fee increase take effect? If youre looking for more information on your safety in the marketplace, check out these articles: Paxful has an AML policy, we comply with Office of Foreign Assets Control ("OFAC") sanctions, were a regulated financial entity, and were trusted by over 5 million users. With each new level of verification, users unlock higher trade amounts and limits. You can't live chat with a representative or call. Two-factor authentication (2FA) via SMS will no longer be supported starting November 14th, 2022. 1. For further information on countries that have banned access visit. This will show you a brief summary of what the buyer requires from you regarding the payment. Although its rate can fluctuate a bit, it maintains a 1:1 representation of the US Dollar on the Ethereum blockchain. Heres how to check the Bitcoin transaction status: and type or paste the transaction ID into the search field. When you send BTC using the Lightning Network on Paxful, youll be charged a 1% fee on the amount of BTC youre sending. uploading a photo of ID, uploading a cash receipt, accepting physical gift cards only, etc. Make sure that this app or exchange supports Lightning transactions. Once youve created and published your personalized offer, wait for a seller to start the trade with you. Wait for your BTC to arrive and start trading as soon as you are ready. Please let us know the transaction ID associated with your conversion and our support team will take a look. And finally, read through the. What Do I Do If I Have a Transaction or Hedging Issue? We'd love to hear from you! If your account is locked, you temporarily wont be able to login to your Paxful accountthis could be because you logged in from a new location, or we may have detected suspicious activity so its been locked to keep you safe. Tap on the icon for the list of your linked online wallets, From there, your QR code will be uploaded to the chat, Select the online wallet youd like to use, From there, you can continue to create your offer as usual. If you lose a dispute, it could be for several reasons. Coin locking or holding a sellers cryptocurrency in escrow without the intention to make the payment and complete the trade. For starters, there are only two support options: Use a chatbot or submit a ticket. Choose your time zone from the Your Time Zone drop-down list. addresses will not work for this purpose. you temporarily cant buy or sell on Paxful and you cant withdraw any funds. Once the seller has confirmed the payment, they should release the crypto to you and the trade will be complete. Offer terms is the buyer requesting additional documents or having specific requests as part of the trade procedure? Choose the cryptocurrency youd like to sell, then ensure Sell Bitcoin/Tether/Ethereum is selected. Do not change the terms and instructions you agreed to with your trade partner after the trade has started. You need to verify your phone number after creating your account to access certain levels and enable two-factor authentication (2FA). The more information you provide during the dispute process, the easier our team will be able to process your dispute. Dispute open a buyer or a seller has opened a dispute. The per trade limit for a trade is calculated based on the total volume of all active trades available for your current level. Every time a trade completes successfully you can track your earnings from your Kiosk Dashboard. If you face any serious issue with your trade partner, do invite our moderators by, Have both offer terms and trade instructions in a simple short bulleted or numbered list. You will also need to submit the following recipient details on a pop-up screen when it is presented to you. Once you have successfully transferred the amount, youll see the confirmation page below. If you post a transaction between these times, and you dont see your transaction posted on Paxful, we recommend you reach out to our support team. Choose the cryptocurrency youd like to buy, then ensure Buy Bitcoin/Tether/Ethereum is selected. You can see all of your active trades on your dashboard. Begin creating or editing your offer as usual, according to standard flow. Paxful is an online marketplace which allows buyers and sellers to meet online and trade Bitcoins. ), Any additional screenshots that prove you completed the transaction, The best way to resolve a trade issue is by. Some kiosk trades may require a fee in addition to Paxful's escrow fee. Make sure that the funds were sent to the correct wallet address. No problem. The Travel Rule was created to better understand where users are sending and receiving cryptocurrency from. Choose a report type, write a detailed description in the Description field, and click Report. Supporting the trade of gift cards for a cryptocurrency is complicated. As per our Terms of Service, we remind you that Paxful is not a licensed gift card vendor nor an authorized dealer of any gift card issuer - and brokering or reselling gift cards is strictly prohibited on our platform. Before you start selling cryptocurrency with Bank Transfers, Make sure your bank account is ready to make transactions and check if the account has any transaction limits or geographical restrictions in place. Browse through the list of offers. Make the payment.After making the payment, click I havepaid. We are grateful for your patience and understanding. Copy the URL from your app.Go to the Webhooks section on the Paxful Developer page. Confirm reading the warning by clicking. The gathered information is then communicated back and forth between the VASPs. With Earn, you can add crypto to your Earn Wallet, and in return, youll receive interest every week. If you block a vendor, they will not be able to see your offers on their list. For more information about USDC, you can visit their website. Your convenience is one of our top priorities, that's why we've enabled 400+ ways for you to buy and sell cryptocurrency on Paxful. If during a trade both sides agree to change the amount, a new trade must be re-opened for the correct amount. To send and receive cryptocurrency to your Paxful Wallet, you can simply send your wallet address to other crypto users. and trade instructions carefully. Go to the specified location and collect the cash from the buyer. If so, you have successfully bought bitcoin through Paxful. See the image below on what a posted transaction should look like: You can convert your ETH into any of the cryptocurrencies on the platform directly in your Paxful Wallet. To sell crypto for game items, you can also create your own offer. . Your trade partner is using abusive language in chat. Please show to the buyer that you are ready. You can also convert your Bitcoin (BTC), Ethereum (ETH), and Tether (USDT) into USDC on your Paxful Wallet. You must complete your ID verification and address verificationto trade with gold. Be understanding to buyers as some of them may lack trading experience. And finally, read through the, To sell cryptocurrency for gold, you can also. Continue the offer creation or editing flow as usual and click, On the offers list page, locate an offer of your interest and click. Gold is one of the most valuable commodities whose value increased over time. Confirm sending Bitcoin to your Paxful wallet. 1.7K views 9 months ago I'm going to show you how to change the language on Paxful. Note that buyers avoid offers with complicated terms. Completing the CAPTCHA proves to us that youre a human and gives you access to our platform. Do not use third parties for payments. Your current balance will still be available and can be found under the Affiliates tab in the Referral Dashboard. Your wallet lets you see your transactions, similar to your online banking account. Beginning a dispute brings a Paxful Moderator in to help with the situation. 4. Make your money work for you. The amount transferred into the escrow is the. With each new level of verification, heres a glimpse of what youll unlock: Please visit our Help Center for more information on the verification process. One of the reasons why your trade may not be completed at a fast rate is that the blockchain is taking time to confirm your trade. You release BTC from the trade escrow to buyer's Paxful wallet. This address is a combination of numbers and letters (both uppercase and lowercase) in no apparent sequence. Sellers rate does it look profitable for you? This is important because if you had sent the seller the payment info such as a gift card code and the offer expires, then the escrow is released and you wont get your cryptocurrency. Please keep in mind that transactions made on the Lightning Network cannot be reversed. If youre still running into issues, feel free to reach out to our. When a seller starts an active trade with your offer, their cryptocurrency will be securely held in escrow. Offer owners can now set a schedule when offers are active to the public instead of deactivating them manually before logging out. . Note: We will only allow this one time. New here? The three options are: To set up 2FA, youll need to first set up your security questions in your account settings. Once the buyer has paid you, marked the trade as Paid and uploaded proof of payment, double-check if youve received the payment on your end. Click Create an Offer on the Paxful homepage. Here's how you can find buyers by browsing existing offers on Paxful. Here's a short list explaining why offers are removed from the Paxful marketplace: Changing the terms and instructions - Do not change the terms and instructions you agreed to with your trade partner after the trade has started. . You can reach out to our support team and we'll get back to you. If you still dont have an answer after following the above steps, we recommend that you reach out to. We also have an. Thank you for your patience. We know that choosing an offer can be challenging at first. . Merchants can choose to receive payments in USDT. Paxful Pay PoS is a payment solution for brick-and-mortar stores to accept payments in cryptocurrency. and enter the amount youd like to receive. The entire block chain can be downloaded and openly reviewed by anyone, or you can use a block explorer to review the block chain online. What to do if you still dont have an answer? Paxful moderators resolve disputes by evaluating trade terms, offer instructions, evidence of payment, trade chat interaction, user reputation, past trading history, as well as data submitted and or collected in accordance with the Privacy Policy. 2. Merchants have a complete transaction list available on their Paxful Merchant Dashboard. Coin locking/coinlock is when a buyer uses the escrow to hold onto the seller's cryptocurrency without the intention to send payment and complete the trade. Before you start buying cryptocurrency with gold, make sure you have a trustworthy source for the gold. A decision is made only when the investigation is finalized to the moderators satisfaction. You have entered a non-existing wallet address. , you are restricted from using your Paxful account. By providing further information (as listed below), theres less risk of sending crypto to an unknown wallet address. Head to the Wallet tab and clickReceivein the Ethereum section. How to Buy Bitcoin Instantly on Paxful Paxful 35.9K subscribers Subscribe 2.6K 269K views 3 years ago #BuyBitcoin #Bitcoin #Paxful Welcome to Paxful School! Stay tuned for updates. If a buyer has filed a chargeback, take a look at this article to see what you can do. If youd like to use the old Bank Transfer process and set your own offer terms, choose Other Bank Transfer as your payment method. Paxful Pay is fully compatible with WordPress websites and can be integrated easily using the Paxful Pay Woocommerce plugin. also known as "bc1 addresses" start with bc1. Once youve filled that out, click. When sending or receiving BTC via Lightning on Paxful, your Paxful BTC Wallet will be used and you can use that BTC to do everything you already do on the platform. Price negotiations within the same trade are against our Terms of Service. 9. Once you have provided all the documents requested by the cryptocurrency seller, click. No brokering of gift cards is allowed, A violation of the other partys offer terms and/or trade instructions, Failing to provide proof of payment, not responding to the seller or otherwise being inactive in the trade after clicking "Paid" (please note that in these cases, your dispute may be decided in under 12 hours), Other violations of Paxfuls Terms of Service. One of the ways to obtain gold is to order it on a website and have it shipped to a specific address. Enabling Two-Factor Authentication (2FA) can greatly enhance your account security. Managing Your Account Paxful Trader Program FAQs Why is My Paxful Account Frozen or Restricted? A: The increase will go into effect on December 15th, that helps ensure we know our customers, an army of dispute and fraud prevention analysts to help make sure trades run smoothly and to keep bad actors away from the marketplace. The price of the fee varies among sellers and depends on who you buy from. Please be patient because this may take some time. Trade instructions are shown to a buyer once a trade starts. They should be able to help you with any questions that you may have. When a buyer starts a trade with you, say Hi and let them know you are ready to trade. To submit a ticket through PaxBot, simply type in your concern while you're logged in. This is important because if you had sent the seller the payment info such as a gift card code and the offer expires, then the escrow is released and you wont get your cryptocurrency. These Offer Terms outline how the trade will proceed. If the recipients wallet address is correct, go to the next step. Send and receive crypto in your own private cryptocurrency wallet that lets you transact with anyone at any time, anywhere. You earn automatic affiliate revenue on all purchases made by new customers you bring to Paxful. Youll also need to enter the amount you wish to purchase and the currency you prefer.Choose the best rate of cryptocurrency to have the highest profit possible. Bitcoin is a digital currency in which encryption methods are used to regulate the generation of units and transfer of funds, operating independently of a central bank. If you received funds from a Lightning transaction, they will be added to your Paxful BTC Wallet balance. 1. From there, you can copy your Ethereum wallet address or use the QR code. Hover over your username on the top right of the page and click on the Settings button. The offer page always includes the rate of each seller. Look for either Ethereum (ERC20) USDT or TRON (TRC20) USDT. After the time period expires, you can withdraw any funds in your wallet. If you were buying cryptocurrency on Paxful and you think you were scammed by your trade partner, heres what you can do. 4. 2. Hover over your username on the top right of the page and click. Additionally, we provide you with all means to protect your funds within your Paxful account, like setting up two-factor authentication when you log into your account and send crypto out of your Paxful wallet. Antibot-solutions that we use might block users if some suspicious activity was detected on the device, network, region, etc. That keeps your app secure, preventing bad actors from causing mischief. Here is more information on how you can start a dispute. You will then be prompted to type in the custom provider name. Minimum Limit for BTC Transactions Learn about the minimum amount allowed by the Bitcoin blockchain before making any transactions or deposits on your Paxful wallet. What are the requirements to join the Trader Program? Make sure your email is verified on your Paxful account. Images of your documents should be in JPG, JPEG, or PNG format and are colorized. Offensive language and disrespectful tone are not allowed on our platform. button only if you are absolutely sure about receiving the payment. Youll be expected to turn your offer on again and update the terms and instructions so it doesnt fit the criteria mentioned above. Being polite is about a lot more than your language; its about following their instructions as well. If youve not added a bank account yet, you can do so here. If your trade partner is trying to obviously scam you. The Paid button also provides security from dishonest or forgetful sellers. Click FIND OFFERS. The guidelines we follow are to protect the Paxful community when a gift card trade is disputed. Once your trade partner has made the payment, click, Double-check if the amount sent to you is correct. 4. In case of success, your photo will be sent automatically to our Verification Team. To secure your account, we highly recommend setting your 2FA up with, . On Paxful, you can trade your cryptocurrency for gold. Here are some of the commonly asked questions about converting your BTC: You can convert your USDT into any of the cryptocurrencies on the platform directly in your Paxful Wallet. A: Absolutely. You can create as many Bitcoin addresses as you want and use them any number of times. There are several levels of verification that you can complete. Creating an Account on Paxful My Public Profile Dashboard Trusted/Blocked List See all 15 articles Account Security Start off by tapping open your paxful application from the app drawer and make sure that you're logged into. Set a margin you find profitable as no negotiations during the trade are allowed. Youll also need to enter the amount you wish to purchase and the currency you prefer.
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