lg washer rust recall
How can we join the class action lawsuit? Ive followed the directions as per instructed by LG when putting in the bleach and I am still stuck with this problem. I was using vinegar and as soon as I saw the rust I put the vinegar in the tub. Not the consumers.we bought ours in 2012. They blame it on the consumer. Who can I contact to have this issue properly corrected. I WILL PUSH FOR A NEW ONE BUT DOUBT IT. We all cant be having the same issue. It says since there is no strong water flow in top loaders (at bottom of tank) so the flakes stick and as the weight deposits increases (not sure what that even means, lol) they come off and get into laundry. My washer has lots of rust!! They rust near the bleach cup probably because your not suppose to use bleach in a bleach cup right ??? It has gotten worse over the past several years despite the fact I always clean it on a monthly basis and leave the lid open when not in use. Warranty says its a cosmetic problem and not covered. EXTREMELY POOR QUALITY FOR THE MONEY SPENT! But the end result is you cant take this lying down because they are going to do it to everyone that buys their product while they still make MONEY!!!!! I also called LG and they stated I must not have cared for it properly which is absolutely untrue. The mechanic said this is a very common problem and suggested I purchase a new top for $400 in addition to the cost for labor. Faulty parts and poor warranty. Good luck everyone. I purchased an extended warranty costing a fortune, this manufacturers defect, LG will not cover. No amount of maintenance, cleaning, or non-spilling, or wiping away of detergents would prevent the Defect.. Please review our Affiliate Link Disclosure for more information. And when or if you do call customer service get the techs name that you spot with and her ID.NO. LG Front Load Washer Repair - Rusted Out Inside-I found out why. I would like to be added to this, I have the rust problem as well as the fact that the washer put holes in half of the clothes that I have washed and its so rough on all items. Our clothes have rust marks on them and I worry EVERYTIME I need to wash my clothes. So disappointed in LG, I dont think I could ever see myself buying their products again, I have permanent rust marks on floor from feet of washer..no water leaking and Im in a rentaltried everything to remove stain, no luck. Put me on board we have one of these rusty washers as well almost new machine Ill never buy and Lg product again not to mention its balance issue and likes to destroy other things. Piece of garbage. Also, have taken photos of rust corrosion for documentation. Obviously this should not happen. Theoretically, high-grade stainless steel can last a lifetime, provided it's well. I tell them that everything about the breast getting on my clothing my linens my nice clothes and they are telling me there is nothing they can do about this issue it is a cosmetic issue and I told them that that is not good enough I would like to be put on the top clack class action suit also. Im willing to stop using the bleach compartment to stop the rust from returning or growing. I ran my hand along the bottom of the top and could feel a thick layer of rust and pulled back orange fingers! 4/12/2021 Greenworks Electric Pressure Washer. Purchased in NM and I now live in TX. Our LG top load washer has rust in same area on top, but it spread under and is now causing water to leak under the washer. Its poorly designed, thus LG error.. i also have the same problem how do i join in the class action. Outrageous lack of quality control. I cannot believe they would continue to sell this same machine with a clear conscience. I am sick of my clothes coming out with these flakes every load.and I have to use a sticky lint brush to remove them. In the back of my dryer theres a little orange nozzle apparently for the steam option is completely rusted away. While one top is in use we recondition the extra top and put it in storage. This is obviously an example of poor design and quality. Recall Date: December 18, 2012 Units: About 457,000 Consumer Contact For LG; toll-free at (855) 400-4639, from 8 a.m. to 7 p.m. CT Monday through Friday, or 8 a.m. to 2 p.m. CT Saturday, or online at www.lg.com/us and click on Public Notices. that I havent thrown Top Class Actionss website and social media posts use affiliate links. I had paid more for the LG thinking I would have a quality product not so am trying to get with LG for their disposition but after reading the comments appears they take no responsibility for the their faulty products!! Rusty flakes are getting bigger, size of dime almost. We have replaced it a few times and it still continues to break so we have to use the machine without the cap, hoping nothing else goes wrong, even while our clothes still get damaged spots on them religiously. I own 2 of these rust buckets. Surely a washing machine should last more than 5 years? I too, have an LG washer, Inverter, Direct Drive, purchased perhaps 5-6 years ago @ Home Depot. LG recalled 457,000 units in 2012, and Whirlpool recalled 170,000 units in 2020. Why was the case dismissed? Ive already replaced my top about a year and the new one is showing rust already!! Same rust issue as other people. Have to replace now because my clothes are spotted with rust stains all over. The titanium touch-up paint does not match the door finish. Some rust has gotten into machine and stained clothes. LG was aware of the problem and had offered compensation to affected customers. Share you leg rust on social media. The plaintiffs say the company denies warranty claims for LG washer rust, calling the problem cosmetic or blaming it on inadequate care by the consumer. I had a kenmore for 20 years plus and no rust. I purchased mine October 2018, and the bleach dispenser bubbled up and damaged the paint In less than a year As much as I wipe it around, it still damaged the paint around dispenser. i have been through All of their little scenarios!!! . They move forward and changed the design but didnt compensate those of us with this issue. Mine is also rusting around the bleach dispenser. I would like to join this class as well I purchase my LG washing machine in Saratoga springs NY at Sears 4 years ago and my warranty I purchase at Sears doesnt cover rust Who you ever think that a washing machine would rust ?? The option to add more water water plys is useless as well ..no matter how many times you press that option the water level remains insufficient. I have a similar issue rust under and along the soap dispensers. I would also like to know how to join the lawsuit. LG Class Action Says Washers Rust Defect Ruins Clothing, April 27, 2023 | Roundup Class Action Investigations, April 27, 2023 | Personal Injury Investigations, Roundup users may develop cancer, including non-Hodgkins lymphoma, Nursing home neglect and elder abuse lawsuit claim review, Essential: Remember your cookie permission setting, Essential: Gather information you input into a contact forms, newsletter and other forms across all pages, Essential: Keep track of what you input in a shopping cart, Essential: Authenticate that you are logged into your user account, Essential: Remember language version you selected, Functionality: Remember social media settings, Functionality: Remember selected region and country, Analytics: Keep track of your visited pages and interaction taken, Analytics: Keep track about your location and region based on your IP number, Analytics: Keep track of the time spent on each page, Analytics: Increase the data quality of the statistics functions, Advertising: Tailor information and advertising to your interests based on e.g. Same rust problem around the bleach dispenser within one year. Had nothing but problems with this washer from day 1 and now it is completely broken. I would like to participate in the class action suit. Im on a disabled budget so I guess I will have to keep the clothes, linens, etc. Paint is flaking off too. Last week my daughter ran a load of whites and one of the shirts came out with rust stains that were not there before she washed it. I did a search about this issue and found this page. Same problem with my LG. I would love to be a part of this law suit. I am so frustrated!!!!!! This is happening in broad daylight right under our noses. Can I join the Law Suit? I have the LG top loader, which is rusted around the bleach dispenser, which I had to shut off because it was causing my washer to leak water on the floor. I also have this problem. Ruin $1,000s of dollars in sheets towels and bedspreads. I dont use bleach on my clothes or use the dispenser for anything else, so they cant say thats why my machine is rusting. I am also having the issue rusting prematurely around the bleach dispenser and the paint is peeling I only bought the machine 2016. I am now waiting to hear from LG about a resolution. I purchased my LG washer in 2018 and have the same problem with rusting at the bleach dispenser. Glad to know that Im not alone in this. Cant believe there was not a voluntary recall about this defective washer. I paid more than I normally would for the washer and dryer combo, b/c him a 24 hour caretaker for my husband, who suffered a massive stroke years ago, and never fully recovered, so being careful with income is an issue for me. I WOYLD LOVE to get money back from LG. Nine related injuries have been . LG washing machine ruining my wifes blouses. I how of a washer doing the same. We purchased our LG washer in2017 and it began to rust around the bleach compartment as well..I am now concerned to hear it may begin to affect my clothing and that the company will not stand behind their product. Its the dark charcoal metallic. Is there no recourse? I would like to join a class action suit if another arises. They need to be held accountable. This is definitely a manufacturing defect. So we will be replacing it. For a machine the cost as much as it does, has a 10 year motor warranty, it makes no sense and is completely irresponsible on the part of LG. Anyone find a different brand washer that does not have this problem? Same issue. Do not use bleach due to my sons severe skin condition. I just saw this class action lawsuit and noticed it was dismissed! We called the salesperson when we purchased less than 3 years ago. I called as it was still under warranty. Our is rusting what a big disappointment, never will I buy any LG products the sad thing is, its only us who are retired that use it. So frustrating. LG wanted to schedule a technician to come out for inspection and give me an estimate for repair. document.getElementById( "ak_js_2" ).setAttribute( "value", ( new Date() ).getTime() ); document.getElementById( "ak_js_3" ).setAttribute( "value", ( new Date() ).getTime() ); document.getElementById( "ak_js_4" ).setAttribute( "value", ( new Date() ).getTime() ); Please note: Top Class Actions is not a settlement Machine is less than 2 years old and rusted out. www.LGWasherSettlement.com Claims Administrator LG USA Front-Loading Washing Machine Settlement ICA 1801 Market Street, Suite 660 Philadelphia, PA 19103 1-855-856-9355 info@LGWasherSettlement.com Class Counsel Steven A. Schwartz Alison G. Gushue CHIMICLES & TIKELLIS LLP James E. Cecchi CARELLA BYRNE CECCHI OLSTEIN BRODY & AGNELLO PC We had a basic Maytag washer prior to this high-end LG. I assume its fairly new as it has a lot of features and can send your phone notifications. And to say that its the owners fault for not drying out the bleach cup area properly is ridiculous! Same issues with rust sounds redundant.. Also error codes constantly.. 4 year old washer.. its sad no quality anymore Bad product and bad service.. It is rusting around the bleach dispenser and the bottom of the top of the bowl. I was not aware of a class action suit until just now. I bought my washing machine in 2012. I am looking into the Samsung washing machines. Already replaced our dishwasher with a Bosch. If the class action is re-opened, please include me. You must contact the I have the same problem with my washing machine but my dryer is messed up as well. I hope there is a way to still pursue this even if it has been dismissed. LG asked for pictures, receipt of purchase and model number. I heard about the lawsuit, how can I become a part of this? I have one of the affected units in this recall and show you guys how to fix the potential. I feel its a crap shoot though as quality seems to be a thing of the past. I have been battling the rust issue for quite sometime. I also know that Ive never filled the bleach dispenser to the max mark that being said, there is no way any bleach could have touched that area. We have pictures. Thanks. Noticed the rust starting around the bleach dispenser area. We still fall under the 10 year warranty that the manufacturer offers, yet, my mom attempted to call and the representative had mentioned that she had to partner up with the location where she purchased the product from. The area around the bleach dispenser has been rusting for years. The rust is spreading like crazy and getting into the drum. Today the cover inside bottom middle of the drum sheared off. What the heck is up with LG? My washer started rusting in less than 2 years of purchasing it new. Such a good working, good size machine for me and its got this paint bubbling rust coming out on top. Now, about 5 to 7 years ago, the top load washer bleach dispenser began rusting and continued to rust to this present day. My LG washer started rusting at the bleach compartment which I have never used and now it has spread around the rim and onto the detergent dispenser. We have only had the machine for about 4 years. It is absolutely horrible to spend Top Dollar on a supposed High-End Washing Machine only to have it LITERALLY fall apart in front of you. New machine coming next week- Maytag. Im having the same problems as others have mentioned. I didnt know I was supposed to get a tetanus shot to own this washer. That repairman (Clifford) got on the phone with someone at corporate and then he tried to convince me that it was damage I had caused! I have the rust issue near bleach dispenser as well. Ive taken multiple photos and will say a little prayer before submitting them to our home warranty service for a replacement of the top. It is ruining our clothes. LIKE YOU ALL CALLED THEIR 800 AND GOT THE ONE YEAR WARRANTY SPEECH ETC. https://topclassactions.com/wp-admin/admin-ajax.php. I have tried to make sure I leave the lid open after running loads of laundry in order to help it . I got my first LG front loading washing machine in 2014. Ditto on the terrible rusting. This defect has been expensive and time consuming for us. My Moms dishwasher is from the 80s and still work great. I have contacted good guys but since its past the warranty period they referred me back to LG. When I felt under the rim of the washer, I can feel that it is also rusting out there. I will have to purchase a new machine. We paid 899 for the washer & 899 for the dryer. My husband bought my LG top loader in 2012. The plaintiffs say that considering that expensive appliances such as washing machines typically last at least 10 years, the short time it takes for rust to plague these LG washers is significant. Terrible! Thankfully Ive had no clothing ruined since I caught this in time but now Im afraid to wash anything! Ive called customrr service numerous times and either they dont understand English or they plead the fifth. At one time or another. Mine began about two months after I bought it. Based on all the comments from other customers, Im guessing Ill hear the same story when they call me back (if they call me back). You cant get the rust marks out! I just spoke to LG after contacting Home Depot. It started rusting within only a few months. Im in search for a new washer, and LE is still on the top of the buys list.. The washer was purchased at Home Depot with an extended warranty. Will not buy LG appliances again. Bought my lg toploader in 2013. I have a WC5001CW with the dame rust issues. View WT5070CW.ABWEEUS warranty information & schedule repair service. We are very dissatisfied as we live in a small town and cant find a good repairman. The rust falls into my laundry and I have little orange stains everywhere. I bought mine in 2014 lg top loader and it rust around bleach cup also the control board went also in 7 years. Please let me know if another suit is in process as I would love to be a part of it. May I please have the information on whom I should contact? My washer has total rust edge around the bleach dispenser and rust around a blue circle knob thing on back also. Clothes are ruined machine is unable to be used due to condition. Despite LGs admonitions, upon information and belief, the rust develops regardless of overflow or spill of bleach or detergent because of the nature of the defect, the LG washer rust class action claims. The washer itself is a fantastic unit. My Grandson was furious at me for ruining a sweatshirt he had! I can see the rust has spread. Ive been in communication with LG over the years sending them pictures and they just say its my fault for not wiping away the bleach. Rust has been spreading around the bleach cup on my very expensive LG washer also . Will never buy another lg product. Please add me to the Class Action Suit when it is back on. I called as soon as I noticed but was told to be careful with bleach. How do you join the class action law suit? People laugh at me when I wear my shirts and other clothes that I somehow still have since I was in high school. Now its spread to other parts of the top. To start, this machine does not even clean our clothes AND the rust that has developed around the bleach dispenser is ridiculous! Ive called numerous times and LG did nothing but reject and deny everything I had to say. On this page, Lowe's posts links to product-recall announcements from the US Consumer Product Safety Commission (CPSC) and other federal agencies, going back several years, in which Lowe's was a retailer of the recalled product. There are rust stains on many of my white sheets. I hope LG has to make good on this and the Courts can do something to help the people from getting ripped off. The rust has since spread to the drum. Will need to buy another washer machine. Add me to your lawsuit please. please add me also if another class action is files, not only do I have rust around the bleach dispenser but the metal on the outside had green oxidation on both the washer and dryer. Over the years is has gotten worse and I am now looking to purchase a new one. Probably to costly??? My GE Profile HE washing machine has this problem, too. I bought top load washer in 2012. Stand by your product!! Same issue rusting out around the bleach dispenser. Same issues with my LG, please keep me posted and add to lawsuit. 57904632092__659A208A-C1F4-43BF-A34B-4AD377F609C6.jpeg. This is the definition of a defective product. They refuse to do anything about it! Replaced the part and when we did, the whole underside was rusting away. I was not able to sand and paint the rim of the machine since it just crumbled away up too high to be a splash guard to the main drum. LG will say its your fault. I have had the same problem and its getting worse. Others are stained but not all over the garments. I bought my LG washer in 2016 thinking I was buying a top of the line washer instead its turning into a rusty piece of junk! I also paid a pretty price for this machine, now I feel I need to replace a machine that is still working great except for the problem with my clothes getting ruined. I am going to have to buy a new machine. Weve taken great care to ensure the dispenser is not overfilled and wipe down the top of the machine after every use. Crappy material they used!!! This is exactly what has happened to me!! All of my clothes have damage. that starts the rust forming. Hate also that the machine is always off balance, as much as I try to load the clothes evenly. No warranty and the company didnt care. Its clearly failing and such a shame it has not lasted long at all. Can we still get in on the suit? Im seeing some of my clothing with straight cuts in fabric and feel the rust is falling into the machine and cutting my clothes. Noticed Samsung now makes there tops of machines out of plastic. Rust on the top corners and the hinges area. I have the same problem with my LG top loading machine. I guess money controls the world. They told me it was cosmetic issue and not covered. I use my washer for my husbands work clothes. Ive had my LG top loader since 2012 and have sent several emails to LG regarding the rust around the bleach dispenser. I will never buy a LG product again! From Texas. It has already chewed holes in the metal. i have had my LG TOP LOADER SINCE 2013 AND IT HAS NEVER WORKED RIGHT IT NEVER FINISHES HAVE TO RESTART IT ! useless!!!! LG Waveforce Washing Machine Rusting Top Replacement Save $1000 Bugman Vlogs 582 subscribers Subscribe 114 Share 19K views 2 years ago ARTHUR DIY washing machine top replacement due to rusting. This same thing has happened to my washing machine! Greed gets people every time. I cant afford to replace. I am disgusted by this. Information contained in service manuals typically includes schematics / circuit diagrams, wiring diagrams, block diagrams, printed wiring boards, exploded . I live in Missouri Please add mr. Same rust problems, leaking, bleach dispenser corroded, adding to the clothes damage. Same experience. Now, so many of us need new machines and we certainly arent going to buy LG ones and arent going to recommend LG to anyone we know. On front and side of the machine. Please keep me in mind if you find we have a case. Cheap Chinese steel. Please add us to the class action. Please add me to the class action lawsuit. Like they arent aware of exactly what the problem is and what the repairs will be. It also drains out sometmes before I start the wash cycle. Washing Machine Rusting. The company shouldnt wait for further destruction to the public. Santa Barbara. I called a local LG rep, who never showed up. Privacy Policy | Bought my LG washer is 2016 and thought I must have done something wrong because rust started in bleach dispenser within a year. I will never buy another LG product again. I can pause wash cycle and wipe and it still Smells of bleach on my rag I purchased a LG washer in 2006 and they made the bleach to fit into compartment that slides into a plastic unit to dispense, not on side with paint (The caused the cosmetic damage). Today I was cleaning the washer and the whole dispenser part collapsed in my hand and have a big whole all rotted through. Ours was purchased in 2015 or 2016 from Home Depot. The rust spread all around, and as it. Ive had to make cleaning cloths out of some of my best towels. But if you read my reply to the other Gentlemen you have to hit them where it hurts because they are definitely going to hit you where it hurts in your pocket because you are going to have to pay for the service call and the repair on a machine that lg knows that has been a ongoing problem and as i have stated post pics do different websites about the problem for other buyers will know to stay clear of LG as well as contact your BBB and file a complaint!!! NOT SO!!!! Thanks! LG should replace this washer, but they refuse responsibility. I have pictures of the clothes damaged. My LG washer top rim started rusting within 3 years of purchase and I was told by LG they didnt cover cosmetic issues with the machine. The LG washer class action further claims that instead of properly sealing the washing machine for foreseeable circumstances, LG manufactured the washer tops carelessly and defectively. Same here. What ,if anything, have you done to fix yours? My LG top loader is completely rusted all around the bleach tray it has been getting worse and worse for the last few years and as of today the metal has rusted so much the entire tray has fallen through. Granted it still works, but how long until it crumbles the rusted parts. Issue. This machine always needs the balance cables replaced. This machine has been staining my whites forever. Why not use water proof screws?? We purchased an LG top loader washing machine in 2017 and its been nothing but trouble! My LG top loader washer is also rusting around bleach dispenser. I didnt realize it was destroying clothes . I would like to file a claim with the class action law suit for my LG washer machine. Will NEVER purchase one of their products again. There are 16 pages or more of consumers with the same issue about the LG Top load washers rusting They all started rusting soon after they were purchased. I also purchased and LG Washer and Dryer in 2012; within the 1st year of purchase, the bleach dispenser on my washer is began to rust and now has corrosion that is damaging clothes and expensive bedding. Rust spots are are getting on clothing and sheets. I just found this article bc I cut my hand really bad on a rusty part of my washer this morning and I was looking how to prevent needing a tetanus my washer is somehow rusted inside where I was taking my laundry out and its not even 5 years old. Any replacement parts for the ENERGY STAR Qualified LG 4.7 cu. What a waste! How can I join this? I even bought the extended warranty and paid for it for several additional years before deciding not to renew it and now this. Same issue with rust around bleach dispenser and around other parts inside the washing machine, the dispenser area has rusted and began falling apart into the washer and around the tub, never seen a this is my life before. Same rusting problem around the bleach dispenser with our washer. Around the bleach dispenser :(. and now knowing it is a common thing I might return the iteam. At first, I blamed myself thinking I must be letting bleach drip around the edges. Plaintiffs are represented by Timothy N. Mathews, Benjamin F. Johns, and Zachary P. Beatty of Chimicles & Tikellis LLP. Despicable. High end meaning expensive and not worth 50 cents. LG is still top rated by Consumer Reports, but appears to be the front loaders. Never will buy anything from LG. It is disgusting. I am frustrated I have an expensive washer only 2 years old thats rusting. My wife wrote to the head of LG and someone called and said theyll be willing to give us 15 percent of on our next purchase of LG. LGIm done. Just apply the paste to your LG appliance, then use a damp cloth, sponge, or soft brush (like a toothbrush) to gently scrub the rust away. The dispenser is rarely used but still is rusting out. Four years old and rusted out! My lg washer is rusted where the bleach goes. I am totally disgusted with this product. Same here, had the top replaced under warranty after les than a year of ownership and the new one is just as bad. We have had to throw clothes away, now pieces of rust are coming off and everything smells like mildew!!! I have reached out numerous times with photos. It took forever to finally decide & purchase the best washer for us but I guess we were wrong in this case!!!! The area around the bleach cup is completely rusted out on our otherwise perfect washer! It was only 9 months old when it stopped cooling. Ive never had a washer do this. Company does not always pay the repair company for labor. BUT THE DISPENSER BIN BARLEY SITS IN ANYMORE DUE TO RUST. Having the same problems as noted in this article. Rust plugs up the small slits that allow the bleach to seep into the tub area. Decide which cookies you want to allow. Ruining close and now is starting to make a hole all the way through. This LG machine was bought together with a dryer, which still works great, but the washer started to rust after only a few years of use. We have owned SEARS and Maytag washing machines. I commented long ago but still dont know anything. Samsung has received 733 reports of washing machines vibrating excessively or the top detaching from the machine's chassis, according to the CPSC recall notice. Thanks- Why on earth do they think its ok for a machine, that its job is to USE water, to rust in ony a few years of use? Waste of my money. The LG technition came out for the water pump told me to call back Best Buy So Im trying to get this resolved???? How can I join the class action lawsuit? I am experiencing tears and holes in my clothing, just dont know what to do about it. I would like to address the people at LG who make the decisions ; put their big boy pants on, and own up to their biggest faux pas ever. Apparently we are not the only ones. This is such an easy fix and I just dont understand why the higher ups at LG cant see it (a multi-million dollar company with such an easy fix??). The goober repairman they sent out insisted it was cosmetic and I had chipped it! They do not back their products and just wait for the warranties to run out so they do not have to fix them. This must be happening a lot as the rust was very bad on clothes. We do not used bleach, so unsure if what the cause of corrosion. Was told it was not a warranty issue by the LG Support representative. The rust around my bleach dispenser has finally caused the plastic bleach cup to fall through the top of the machine and water is pouring out of the space left between the bleach cup and the machine top. The rust is also showing up around the top back rim of the lid. This is a design defect. Ive notified both the manufacturer and the Sears store I purchased it at, to no avail. There is rust around the bleach dispenser but also the tray you pull out to put the detergent in. It has just gotten worse over the past year. We bought our LG washer in 2015 and we have this same issue with rusting under and around the plastic bleach insert. When the removed the top cover/ plate of washer we found that much of the underside is rusted. I purchased my machine in Nov. 2015 and the top has rusted. September 29, 2022 by jai. After 5 years I am having to buy another washing machine.I will be buying another LG. According to the LG washing machine class action, the rust is not only an eyesore, it can destroy clothing put into the washer for cleaning.
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