which of the following exemplifies a service?
AACSB: Written and oral communication Skill: Concept, Answer: Consumers see products as complex bundles of benefits that satisfy their needs. AACSB: Application of knowledge Speaking ahead of the festival, Bernd Vogel, the professor of leadership responsible for hosting the event, said, We invite leaders who will be able to share their experience and knowledge on topics such as globalization, digital transformation, sustainable development and climate change. An example of a factor that would impede a patient's learning is: REF: Page 420 TOP: AONE competency: Professionalism. C) social someone in her family left america and settled in australia. Activities such as documentation of details or promotion of services may remain at the technical or conceptual level without a commitment to caring interactions. typically provides continuing income protection for employees who become unable to work because they are disabled. AACSB: Written and oral communication As a result, several federal and state laws regulate labeling. Currently does not include nurses in its vision of multifaceted primary care. Answer: The service profit chain links service firm profits with employee and customer satisfaction. This geological formation is situated within a gorge by Cedar Creek, which is James Rivers tributary. In product marketing, product quality often depends little on how the product is obtained. Difficulty: Easy, Elmo Inc., a Michigan-based manufacturer of athletic shoes, uses professional athletes in its Complete the sentence by writing the correct form of the word shown in parentheses. This evaluation best exemplifies a _____ measure. Advocacy is best represented by: a. Answer: C The nurse manager understands that the three Ps associated with client education are philosophy, priority, and performance. This chain consists of five links: internal service quality, satisfied and productive service employees, greater service value, satisfied and loyal customers, and healthy service profits and growth. The fitness center is sends its exercise instructors to a certified training program to learn how to use these machines correctly. E) calculating the total costs involved in manufacturing the product Skill: Concept D) find out how they can create the most satisfying brand experience The chief nursing officer is pleased with the nurse manager's strategy of improving patient satisfaction in the pediatric intensive care unit. A) consistency and level According to CNN, Jarden will serve as the Angelopoulos Global Public Leaders Fellow, a program aimed at high-profile leaders transitioning from public service roles, and the Hauser Leader in the Schools Center for Public Leadership, a program where leaders from various sectors help students and faculty build leadership skills.. AACSB: Analytical thinking. Molly has made a conscious effort ever since not to repeat the same mistake. Product mix length refers to the total number of items a company carries within its product lines. As a nurse leader, you explain that this is a reference to the: Asking social services to handle clients' concerns. https://www.sobtell.com/q/tutorial/default/206996-bus-100-introduction-to-business-unit-3-milestone Involvement of persons in their own health care is a cornerstone of healthcare reform and is important for improving health outcomes and patient experiences. C) core customer value A) Unsought products Objective: LO 8.4: Discuss branding strategy -the decisions companies make in building and managing their brands. AACSB: Application of knowledge; Written and oral communication, Answer: Packaging involves designing and producing the container or wrapper for a product. We can do this by promoting and encouraging collaboration between universities, governments and other stakeholders in order to drive progress on the most pressing global issues. Difficulty: Moderate, Market offering includes everything from pure tangible goods to pure services, as well as Initially, Virginia was envisaged as a state that would cultivate silk. REF: Page 419 | Page 420 REF: Page 417 TOP: AONE competency: Knowledge of the Health Care Environment. Answer: E d. Brochures in kiosks in malls, ANS: A d. Working in a free clinic for immigrant workers, ANS: C A) highly priced luxury goods such as Rolex watches Objective: LO 8.4: Discuss branding strategy -the decisions companies make in building and managing their brands. Read on and see how many you can tick off the Oh, I knew this! list. As the head nurse, your best action would be to: Levels of Strategy The Delgado brand was fast-becoming synonymous with top-notch customer service. Difficulty: Moderate, Public health campaigns designed to reduce alcoholism, drug abuse, smoking, and obesity E) branding Because of his \rule{2cm}{0.1mm}, Jose was invited to a lot of parties. A) operating supplies C) free concert Chapter 8 Products, Services, and Brands: Building Customer Value Ruben extended his writing utensil lines to include quills, felt-tip pens, and multiple-cartridge pens that write in different colors. REF: Page 414 | Page 415 Question 7. If the same consumer buys the same lawn mower for use in a landscaping business, the lawn mower is an industrial product. C) furniture d. Supporting the clinical pathway. Answer: C Introduction to Business Unit 3 Milestone Sophia Course What practices by the nurse manager best acknowledge staff accountability and contribution? improving the quality of products, services, and business processes. Difficulty: Easy, What is a product? services. B) unique packaging Objective: LO 8: Define product and describe the major classifications of products and Intro to Business Milestone Final.docx - 1 Which of the following Today, Virginia peanuts are considered among the best in the world. Soon, they multiplied and helped keep a year-round supply of meat. Virginia has eight mountain ranges, with the tallest mountain being Mount Rogers, at 5,729 feet. Objective: LO 8: Define product and describe the major classifications of products and Principles of Marketing, 17e, Global Edition (Kotler/Armstrong) B: The Quechua, who eat many starches (especially potatoes), and little meat. How does the use of these devices enhance the poem? Skill: Concept Brand names help consumers identify products that might benefit them. services. Its imposing structure inspired the Monacan Indians to worship it and Thomas Jefferson to buy it. C) social B) Services When possible, services should come to the patient and should be as easy, comfortable, pleasant, and effective as possible. Skill: Concept Objective: LO 8: Define product and describe the major classifications of products and Which of the following best exemplifies someone fulfilling their civic duties to their country? b. a some of which. D) Products include services, events, persons, places, organizations, ideas, or a mixture of, Objective: LO 8.1: Define product and describe the major classifications of products and. And did you also know that the first-ever Thanksgiving was held at James River, and not at Plymouth as commonly believed? 9. Which of the following best exemplifies someone fulfilling - Brainly services. C) raw materials Nurses need to recognize the culture of their work setting, realizing that it may differ markedly from the culture of the consumer, and move beyond ethnocentrism to provide culturally competent care. E) haircut The complexity of the healthcare environment for consumers is increased by: Difficulty: Easy, The advertising slogan, "We bring good things to life," used by General Electric to market B) Unsought products And it made famous the Chincoteague Pony Swim, which consists of wild ponies of the Assateague Island swimming over to Chincoteague as part of the festival. D) Brand equity management As many as 40 million oysters have been sold every year since 2016! Objective: LO 8: Define product and describe the major classifications of products and C) Total quality management Among other things, it is called the Mother of Presidents and the Mother of States. But also probably because Kentucky and West Virginia were carved out from this state. A gourmet dessert maker promotes how its ingredients are fresher than those used by other dessert makers. Objective: LO 8.1: Define product and describe the major classifications of products and services. Answer: TRUE b. E) quality Only through such a collective effort can we hope to achieve positive change and make the world a better place for everyone. b. REF: Page 415 | Page 416 services. It doubles up as a fundraiser for the local volunteer fire company. Answer: Today, as competition and costs increase, and as productivity and quality decrease, more service marketing sophistication is needed. AACSB: Analytical thinking What does the S in the S.T.A.R. A) connection to entertainment and information 2003-2023 Chegg Inc. All rights reserved. A) variety of collections A) connection to the world of entertainment a levels of which. Evidence of a philosophic commitment to client teaching is best represented by: The nurse manager on a pediatric intensive care unit wants to evaluate patient satisfaction. Pain management, the discharge process, and post-discharge patient callbacks are specific areas where nurses can make significant improvement in patient satisfaction. Convenience products include laundry detergent, candy, magazines, and fast food. Answer: E The most basic level is ________, which addresses the question, "What Answer to Question #268823 in English for Jen. installations and accessory equipment. Answer: B Difficulty: Moderate, Convenience products are less frequently purchased consumer products and services that Difficulty: Easy, Erica wants to replace her old washing machine with a new one. A) corporate image When the British colonists first landed in America, three pigs set foot on the land too. As the head nurse, you persist in ensuring that this patient receives the treatment. d. A children's preoperative holding area is initiated in response to requests from families and nurses who care for them.. ANS: D E) Convenience products Virginia is also famous for Shenandoah National Park and the numerous lakes it houses within its borders. REF: Page 423 TOP: AONE competency: Knowledge of the Health Care Environment, Which of the following activities would represent a customer-friendly approach in a healthcare setting? services. Examples of pure tangible goods include soap, toothpaste, or salt; no services accompany these products. In writing the patient satisfaction survey, the nurse manager is aware of the education levels of the families. Which of the following is a subjective measure of performance? Skill: Concept Answer: D Assessment and admission of patients into care. C) support services Answer: Student examples may vary. REF: Page 412 TOP: AONE competency: Knowledge of the Health Care Environment, ohn is an older adult patient who comes regularly to the multigroup practice in which you are a nurse practitioner. B) social The tomato-based stew generally has local vegetables and small game, such as chicken or rabbit. services. Technology is integral to a cardiac ICU. Skill: Concept C) turn the core benefit into an actual product ANS: D Virginia is known for its oysters and even has the distinction of being called the Oyster Capital of the East Coast. Skill: Concept Using high-tech-high-touch approaches. Patient activation refers to patients' willingness and ability to take independent actions to manage their health and care. Answer: A The uncongested river is accessible to entire public, so is n View the full answer Transcribed image text: Which of the following scenarios best exemplifies an excludable and rivalrous good? are all examples of ________ marketing. Data indicate that nurses are responsive to requests for assistance; data are available for the unit and the institution. This is a 5,000-acre park that witnessed two major civil war conflicts the Union and the Confederates faced each other off in 1861 and 1862. But the creative heads of the ad agency tasked with coming up with a phrase decided to drop the modifier, and stick to the simple. Answer: The distinction between a consumer product and an industrial product is based on the purpose for which the product is purchased. AACSB: Analytical thinking BUS 100 Introduction to Business Unit 3 Milestone Sophia Course